"The helpline team are all such amazing helpful people, they listen and are so understanding and kind. All the years I’ve had Crohns they have been there to help me support me and listen with patience to my problems when there was no one else to ask and seek help from."
Helpline Officer was very helpful and informative, kind and considerate to my emotions and I felt better equipped after being on the phone to them.
The person I spoke was incredibly helpful and informative. They were so knowledgeable about where to find helpful topics on the website too. Absolutely brilliant person with such a warmth and genuineness for caring.
Listening! It meant so much.
I am really appreciative that my email was responded to so promptly and with so many options of help.
The person was very helpful, my first time calling the helpline. It has been very useful visiting the Crohn's & Colitis site, lots of information.
Very helpful. I was pleased I got over the hurdle to phone.
Empathising and constructive information.
We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
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We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
Providing information about Crohn’s and Colitis.
Listening and talking through your situation.
Helping you to find support from others in the Crohn’s and Colitis community.
Signposting you to specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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